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Melisa Cakiroglu

UX/UI Designer

Education:

MSc. in User Experience & Interaction Design
Thomas Jefferson University 

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Bachelor's Degree in Interior Architecture &

Environmental Design

Izmir University of Economics

Skills:

  • User-Centered Design

  • Double Diamond Model

  • UX Research Methods

  • Information Architecture

  • Rapid Validation Methods

  • Baymard Institute E-commerce Standards

  • E-Commerce Design

  • Mobile Design

  • Figma/Xd

  • Adobe Creative Products

  • Agile Workflow

A Bit About Me

I am a skilled UX/UI Designer specializing in creating seamless and engaging user experiences for mobile and web applications. With a master’s degree in User Experience and Interaction Design, I bring expertise in user-centered design, information architecture, and scalable design systems.

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I have successfully led impactful projects, including Healthy Mind Map, Pearson Fuels, and NYCTD, delivering end-to-end design solutions that align with business goals and enhance user engagement. My work spans designing intuitive interfaces, conducting user research, and developing prototypes to ensure a high-quality user experience.

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Passionate about leveraging emerging technologies such as AI, VR, and E-Textiles, I aim to innovate and create meaningful digital experiences. Dedicated to continuous learning, I stay at the forefront of design trends and methodologies to drive impactful results.

Work Experience

Jun 2023 - Present

Sep 2022 - Jan 2023

Jan 2022 - Jun 2022

Feb 2018 - Present

UX Designer,
Chop Dawg

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Remote
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  • Lead Designer for Healthy Mind Map Ecosystem: Developed a mobile app for clients to track activities, a web app for healthcare providers, and an admin platform. Delivered cohesive branding and a promotional website that will replace the current one (Healthy Mind Map). The platform launches in early 2025, with Version 1.1 in progress.

  • FuelTech Innovation with an Alternate Fuel Company: Designed a mobile app for locating E85 stations, gamified rewards, and a marketplace, along with a redesigned website, branding for signage, and an admin portal. Launch planned for mid-2025. CollabMind Interior Design Platform: Created a mobile and tablet app for project collaboration, with a live promotional website (CollabMind), branding, and an admin portal. The app launches in late 2025.

  • NYCTD Education Platform: Designed the entire NYCTD website, focusing on transforming the course listing system with visuals, essential details, and improved usability. User-Centered and Iterative Design Process: Conducted user research, branding, and prototyping across all projects, maintaining stakeholder alignment through weekly meetings and iterative design refinements. 

  • Cross-Functional Collaboration: Worked closely with developers and stakeholders to ensure design decisions were translated seamlessly into development, providing QA and supporting a smooth product launch pipeline.

UX/UI Design Intern,
ChaiOne

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Remote​​

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  • Comprehensive UX Audit: Conducted UX Expert Review for LINQ software, resulting in long-term project acquisition.
    Satellite Tasking Application Design: Enhanced UX/UI for the SkyEye satellite tasking web application through user feedback and usability testing.

  • Design System Implementation: Established a UI library for streamlined collaboration between design and development teams.

  • Research-Driven UX Solutions: Conducted stakeholder interviews and user research to inform design decisions, aligning them with organizational objectives.

  • Team Collaboration and Knowledge Sharing: Planned and facilitated internal workshops to enhance team expertise in UX design practices.

UX/UI Designer,
Share Food Program

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Remote | Volunteer | Academic Cohort Project​​

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  • User Research and Stakeholder Alignment: Conducted user research to understand diverse user types and performed stakeholder interviews to prioritize tasks and align objectives.

  • Information Architecture and Content Strategy: Developed a clear and intuitive information architecture and content strategy to simplify website navigation and enhance usability.

  • High-Fidelity Wireframe Design: Designed high-fidelity wireframes to streamline the volunteering flow and integrate the process within the website.

  • Empathy-Driven Design for Seniors: Created website interfaces and components based on research findings, ensuring the design addressed seniors' needs and fostered empathy.

Customer Expert / Turkish Associate,
Partnerhero International Inc.

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Campaign udemy.com - Remote

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  • Quality Assurance and Market-Specific Solutions: Conducted quality checks for Turkish products, ensuring adherence to standards and addressing issues proactively.

  • E-learning Customer Support: Managed support for Udemy’s 35M+ students and 56K+ instructors, resolving over 40 inquiries daily.

  • Content Translation and Macro Development: Translated Turkish content for website articles for Instructors and created customer service macros, enabling other agents to efficiently assist Turkish-speaking users.

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